Before We Get on The Road
- Request a quote using Lexi's Lil Bug Website Form or by downloading mobile app available on Google Play Store and Apple App Store.
- Download Lexi's Lil Bug mobile app.
- Create an account.
- Reservations are able to be made 4 hours before pick up time. If reserving less than 4 hours email your request using Contact Us Form or directly to email@example.com
- Make payment using valid credit card (Visa, Mastercard or American Express) information.
- Personal Courier Profile picture will be available once your ride is assigned.
- We value all of our customers time and ask that our Personal Couriers wait no longer than 7 minutes so we can service everyone through out the day. In the event passengers are late beyond allotted time there is an additional $5 waiting fee.
- Cancellation of reservations will incur a $8 fee.
- Make sure you provide or leave car seats for personal courier to use that is acceptable per state requirements under Maryland Law.
- Leave provide your child's name and any personal notes or fun facts our Personal Couriers should know about our passenger in the comment box on reservation form.
- Bee Code Optional Feature: You may give us a code word to verify with your child before leaving to their destination in the comment box on reservation form.
While on the Road
- Personal Couriers will comply to all child passenger safety and traffic laws.
- Personal Couriers ensures the safety of our passengers by driving responsibly and paying attention to their surroundings on the road.
- Parent(s) will receive text or email alert notifying of Personal Courier status before, during and after trip.
- Children must stay in their seats with seat belts on at all times.
- Minors under the age of 15 must sit in the back seat.
- We know mistakes happen and in case of major spills there is a $15 cleaning fee.
- Trips are tracked by management using Real Time GPS tracking software.